Metso has been awarded with a 3-year repair service exchange contract for Nordberg® MP1000 cone crushers and HIGmills™ at two mining sites in Chile. The chosen repair service exchange solution includes maintenance recommendations, defined service intervals and the execution of necessary repairs, as well as genuine Metso parts, including inventory management, required for the refurbishment process. This will enable optimization of the immobilized capital of the whole process between customer and Metso.
This maintenance agreement will extend the service life of the customer's assets, secure predictable maintenance costs, enhance reliability and safety, and help to reduce CO2 emissions.
The agreement, developed through collaborative planning between Metso and the customer, aims to ensure consistency, transparency, and ease of business operations. Metso's service center will provide additional benefits to the signed contract by ensuring timely support and enhancing overall operational efficiency.
The order value of the 3-year contract is over EUR 16 million. The first part of the contract has been booked in the Minerals segment’s fourth-quarter 2024 orders received.
“We are extremely happy that our customer continues trusting us in their critical equipment maintenance needs. The new contract confirms our partnership and long-term relationship approach with an important customer and Metso installed base. In collaboration with the customer's maintenance, planning, and technical teams, we created a comprehensive repair service solution that combines Metso's quality services, technical expertise, and OEM wears and spares availability,” says Daniel Figueroa, Sales Director, Chile, Metso.